Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to provide information to the operators of the website. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").

In addition to cookies, we may use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and similar mechanisms that serve comparable purposes. References to "cookies" in this policy include these similar technologies unless otherwise stated. This Cookie Policy should be read in conjunction with our Privacy Policy and our GDPR & Data Protection Policy, which provide additional detail on how we process personal data.

Essential Cookies

Essential cookies (also referred to as "strictly necessary cookies") are required for the basic functioning of the website. These cookies enable core functionality such as security, session management, network management, and accessibility preferences. Without these cookies, services that you have requested cannot be provided. Essential cookies do not require your consent under applicable data protection laws, as they are necessary for the provision of the service you have explicitly requested.

Examples of essential cookies used on this Site include: session identification cookies that maintain your session as you navigate between pages; security cookies that authenticate users and prevent fraudulent use of login credentials; and load-balancing cookies that distribute traffic across our servers to ensure consistent performance. These cookies are typically deleted when you close your browser (session cookies), although some may persist for a defined period to maintain your preferences (persistent cookies).

Analytics Cookies

Analytics cookies collect information about how visitors use the website, including which pages are visited most often, how long visitors spend on each page, and whether visitors encounter error messages. The information collected by these cookies is aggregated and used to improve the website's performance and user experience. Analytics cookies do not collect information that identifies individual visitors — the data is aggregated and anonymised.

We use Google Analytics to understand website usage patterns. Google Analytics uses cookies to collect standard internet log information and visitor behaviour information in an anonymised form. The information generated by the cookie about your use of this website is transmitted to and stored by Google on servers that may be located outside the jurisdiction in which you reside. Google's privacy policy and information about how Google Analytics processes data are available at google.com/policies/privacy. We have configured Google Analytics to anonymise IP addresses and have entered into a data processing agreement with Google that governs the processing of this data. You may opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Marketing Cookies

Marketing cookies (also referred to as "advertising cookies" or "targeting cookies") are used to track visitors across websites. Their purpose is to display advertisements that are relevant and engaging for the individual user. These cookies are typically placed by third-party advertising networks with our permission and collect information about your browsing habits to build a profile of your interests and show you relevant content on other websites.

We may use marketing cookies in connection with our digital marketing activities, including email marketing platforms and social media advertising tools. Where we use such cookies, they are only placed after you have provided your explicit consent through our cookie consent mechanism. You may withdraw this consent at any time by adjusting your cookie preferences through the cookie settings tool available on the Site. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Consent Mechanism

When you first visit the Site, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Essential cookies will be placed regardless of your choice, as they are necessary for the Site to function. Analytics and marketing cookies will only be placed if you actively consent to their use. Your consent preferences are stored in a cookie on your device so that the Site can remember your choice on subsequent visits.

You may change your cookie preferences at any time by accessing the cookie settings tool, which is available via the link in the footer of each page. Changing your preferences will take effect immediately for future cookies, but will not retroactively remove cookies that have already been placed. To remove cookies that have already been stored on your device, you will need to delete them through your browser settings as described in the section below.

Third-Party Cookies

In addition to the cookies set by Kaelo Global, third parties may set cookies on your device when you visit the Site. These third-party cookies are governed by the privacy policies of the respective third parties, and Kaelo Global does not control their use. Third-party services that may set cookies on this Site include: Google Analytics (analytics), Klaviyo (email marketing), LinkedIn (social sharing and advertising), and embedded content providers (such as YouTube or Vimeo for video content). We encourage you to review the cookie and privacy policies of these third-party providers for detailed information about their practices and how to manage their cookies.

How to Manage Cookies

In addition to the cookie consent mechanism described above, most web browsers allow you to control cookies through their settings. You can typically set your browser to block all cookies, to accept only first-party cookies, to notify you when a cookie is set, or to delete cookies that have already been placed. The method for managing cookies varies by browser — consult your browser's help documentation for specific instructions.

Please be aware that blocking or deleting essential cookies may affect the functionality of the Site and may prevent you from accessing certain features or services. If you delete all cookies from your browser, your cookie consent preferences will also be deleted, and you will be presented with the cookie consent banner again on your next visit to the Site.

Contact

If you have questions about this Cookie Policy or our use of cookies, please contact our Data Protection Officer at dpo@kaeloglobal.com or by post to: Kaelo Global Limited, Dubai, Dubai, United Arab Emirates.