Write to us Write to us This statement describes Kaelo Global’s position under the European Union’s General Data Protection Regulation (GDPR) and equivalent data-protection laws in the jurisdictions where we operate. For our general privacy practice, see our Privacy Policy.
This statement applies where Kaelo Global processes personal data of individuals located in the European Economic Area, the United Kingdom, or in jurisdictions with equivalent data-protection regimes (for example, the UAE Federal Data Protection Law and the DIFC Data Protection Law).
For personal data submitted directly to Kaelo Global through this website, by email or in writing, Kaelo Global is the controller. The point of contact is info@kaeloglobal.com.
The categories of personal data we process are described in our Privacy Policy. We do not knowingly process special-category data through this website.
We rely on the following legal bases for processing personal data, depending on the activity:
Kaelo Global is headquartered in the UAE and operates from one Dubai office. Personal data submitted to us is processed in the jurisdiction of the relevant operating activity, which may be outside the EEA or the United Kingdom. Where required by law, transfers of personal data outside the EEA or the United Kingdom are protected by appropriate safeguards (for example, standard contractual clauses), and information about those safeguards is available on request.
Where GDPR or equivalent law applies, you have the rights of access, rectification, erasure, restriction of processing, data portability and objection to processing. You also have the right to withdraw consent at any time without affecting prior lawful processing, and the right to lodge a complaint with a supervisory authority.
To exercise any of the rights above: info@kaeloglobal.com. We respond in writing within thirty days, or sooner where the law requires. We may need to verify your identity before responding.
We retain personal data for as long as it is operationally relevant, and longer where legal, regulatory or audit obligations require. The detailed retention positions for the operating activities are documented internally.
This statement is reviewed annually and when our data-protection practices change. The "Last updated" date at the top of this page reflects the most recent revision.
For any question about our handling of personal data, or to make a complaint: info@kaeloglobal.com. If you are not satisfied with our response, you may also lodge a complaint with your local data-protection supervisory authority.