Procurement & Suppliers

Supplier Standards

All suppliers engaged by Kaelo Global must meet minimum standards across three dimensions: ethics and governance, quality and reliability, and sustainability.

Ethics and Governance. Suppliers must demonstrate compliance with applicable anti-bribery and anti-corruption legislation, maintain adequate internal controls, and have no unresolved regulatory sanctions or enforcement actions. Suppliers operating in high-risk jurisdictions are subject to enhanced due diligence, including beneficial ownership verification, sanctions screening, and reference checks. We do not engage suppliers who cannot provide satisfactory responses to our due diligence questionnaire, regardless of pricing advantage.

Quality and Reliability. Suppliers must demonstrate the capacity to deliver contracted goods or services to the specified standard, on schedule, and with adequate contingency arrangements. For technology suppliers, this includes business continuity and disaster recovery certification. For professional services suppliers, this includes evidence of relevant qualifications, regulatory registrations, and professional indemnity insurance at levels appropriate to the engagement scope.

Sustainability. We assess suppliers on their environmental management practices, labour standards, and community engagement. While we recognise that sustainability maturity varies across sectors and geographies, we expect all suppliers to demonstrate awareness of their environmental and social impact and to articulate a credible path toward improvement. Suppliers with demonstrable sustainability certifications (ISO 14001, B Corp, or equivalent) receive preferential scoring in our evaluation framework.

Diversity in Procurement

Kaelo Global is committed to supplier diversity as both a social responsibility and a commercial strategy. Diverse supply chains are more resilient, more innovative, and better positioned to serve diverse client populations. Our supplier diversity programme actively seeks engagement with businesses that are majority-owned by women, minorities, persons with disabilities, veterans, and individuals from economically disadvantaged backgrounds.

We track the proportion of our procurement spend directed to diverse-owned businesses and report this annually. Where qualified diverse suppliers exist in a procurement category, we ensure that at least one diverse-owned firm is included in the competitive evaluation process. We do not apply lower quality or pricing standards to diverse suppliers — that would undermine both the suppliers and our own operations. Instead, we ensure equitable access to the procurement process and provide feedback to unsuccessful bidders that enables them to strengthen future submissions.

How to Become a Supplier

Organisations interested in becoming a Kaelo Global supplier are invited to submit an expression of interest to our procurement team. The registration process involves completion of our supplier questionnaire, provision of corporate documentation (trade licence, financial statements, insurance certificates), and completion of our due diligence requirements. Registered suppliers are added to our approved vendor list and considered for relevant procurement opportunities as they arise.

Registration does not guarantee engagement — it confirms that a supplier has met our minimum standards and is eligible for consideration. All procurement decisions are made on the basis of competitive evaluation, with selection criteria weighted across quality, pricing, delivery capability, and alignment with our procurement values. For enquiries, contact procurement@kaeloglobal.com.

Key Procurement Categories