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Management Consultancy · Service

Family business governance

How the family decides — not what it signs.

At a glance

Activity Management Consultancy
Engagement Scoped mandate
Markets UAE · India · UK · US · Europe
Replies Two working days

What it is

“How the family decides is operating design. What it signs is legal work. We are clear about which side of that line we are on.”

A principal, Kaelo Management Consultancy

Family business governance work divides cleanly, and the division is a licensing boundary as much as a professional one. How a family makes decisions — its forums, its roles, its employment policy, its cadence — is operating design. What the family signs, owns or owes is legal and tax work. We do the first and refer the second, and we are explicit about where the line falls because a single sentence in the wrong place crosses it.

What’s included

Four areas of scope
01

Forums and their design

Which bodies exist, who sits on each, what each decides, and how often they meet. Most family governance difficulty is a forum problem before it is a relationship problem.

02

Decision rights across owner, board and executive

The three roles blur in family enterprises, and the blurring is usually the source of the conflict. Separating them on paper is the beginning of separating them in practice.

03

Family employment policy

Entry criteria, external experience requirements, review process and exit. Written before it is needed, because writing it during a dispute is not possible.

04

The charter as a process artefact

A family charter is useful as a statement of values and an agreed way of deciding. It is not a substitute for the constitutional documents, and treating it as one causes serious difficulty later.

How the work runs

STEP 01

Listening round

Individually, privately, before any group session.

STEP 02

Forum and decision design

What bodies, what rights, what cadence.

STEP 03

Policy drafting

Employment, entry and review — as process, not as legal instrument.

STEP 04

First cycles run alongside

Governance holds when it has been practised, not when it is written.

When to come to us

  1. 01 A second or third generation is entering the business.
  2. 02 Ownership and management decisions are being made in the same conversation.
  3. 03 You need a family employment policy before the next hire, not after.

What we do not do

  • Advising on the enforceability of a charter against the constitutional documents — the constitutional documents prevail, and any claim about enforceability is legal advice.
  • Shareholder agreements, trusts, foundations, wills or succession instruments.
  • Tax residency or structuring of any kind.
  • Investment mandates or investment policy statements.

Common questions

Can you draft our family constitution?
We can help design the process it describes and the forums it establishes. The document itself, and anything concerning its legal effect, needs counsel. We will work alongside yours rather than in place of them.
Is a family charter legally binding?
That is precisely the question we do not answer — it is legal advice and it depends on your constitutional documents and jurisdiction. Ask your counsel. What we will say is that charters function best when treated as an agreed way of deciding rather than as an instrument of enforcement.
Do you advise family offices on investments?
No. Investment advice is a regulated activity and sits outside this licence entirely.
Begin

Send a brief. A principal reads it.

Written, considered replies within two working days.