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Digital MarketingService

Social Media Management

Social media for B2B businesses, focused on the channels your buyers actually use.

Kaelo Global is a Dubai company licensed in Meydan Free Zone, with over 100 clients served so far.

At a glance

ActivityDigital Marketing
EngagementScoped mandate
MarketsUAE, India, UK, US and Europe
Reply timeWithin two working days

What it is

Social media works best as a daily habit. The businesses that do it well treat it as part of customer service that also happens to publish.

A principal, Kaelo Global digital marketing

For many B2B businesses, social media takes up more time than it returns. Usually one channel matters, the one where your buyers and their professional networks spend time, and the others are kept going because competitors are there too. We would sooner run one channel well than five thinly, and if your budget would do more somewhere else, we will tell you.

B2B social media management starts with that choice. We look at where your customers, partners and future employees actually pay attention, agree what the channel is for, and build a publishing rhythm your team can keep up. Replies and messages get the same care as the posts, because a prospect often judges a business by how it answers a simple question.

For logistics and freight companies, LinkedIn is usually the channel that matters most. Shippers, procurement managers and agents use it to check who they are dealing with, and a steady record of useful posts about lanes, service changes and the team behind the operation builds trust over time.

Tell us about your marketing.

It helps us understand your business before we reply.
We use it only to reply to this enquiry, usually on WhatsApp.
We send a copy of your enquiry here, along with our reply.
This helps the right person pick up your enquiry.
Choose the closest range. It helps us suggest a plan that fits.
We read every enquiry and reply within two working days.

What's included

Six areas of scope
01

Channel strategy

Which platforms to use, what to post and how often, based on where your real audience spends time instead of a standard industry template.

02

Calendar and production

A weekly publishing calendar with posts written, designed and approved in advance, so nothing is rushed on the day.

03

Community management

Replies, moderation and escalation handled by people briefed on your brand voice, with their work reviewed every week.

04

Paid social integration

Organic and paid social run by the same team with one set of measures, so both work towards the same goal.

05

LinkedIn for logistics and B2B

Company and leadership pages for forwarders, 3PLs and B2B services firms, with posts about lanes, services and people that shippers and partners find useful.

06

Posts from your leadership

Simple guidance and draft ideas that help your senior people post in their own words, which often reaches more of the right people than the company page does.

How the work runs

STEP 01

Channel review

A 2-week review of which platforms genuinely help your business. Many businesses are on more channels than they can run well, so the review usually ends with a written recommendation to focus.

STEP 02

Calendar and production rhythm

A weekly publishing calendar with the creative produced and approved in advance. We use the same routine for the channels of our own clothing brand, wearon.co.

STEP 03

Community management

Named community managers who know your brand voice, briefed and reviewed every week, so replies stay consistent and helpful.

STEP 04

Paid and organic together

Paid social run by the same team that runs your organic channels, with one set of measures and one regular review.

When to come to us

  1. 01Your social channels are split between several agencies or freelancers, and nobody has an overall view.
  2. 02You are launching a brand and want the social channels ready before launch day.
  3. 03You manage several brands and the quality of their social media varies a great deal from one brand to the next.
  4. 04You run a B2B business where social media is less about volume and more about the small signals that tell a prospect you are a serious company.
  5. 05You are a logistics or B2B services company and your LinkedIn page has not been updated for months.

What we do not do

  • Running social media separately from paid social and community replies. One team is responsible for all three.
  • Chasing follower numbers or engagement rates when they do not lead to enquiries or sales.
  • Producing content your own team could not keep going after we hand over.
  • Buying followers or engagement in any form, including through services that hide where it comes from.

Tell us about your marketing.

It helps us understand your business before we reply.
We use it only to reply to this enquiry, usually on WhatsApp.
We send a copy of your enquiry here, along with our reply.
This helps the right person pick up your enquiry.
Choose the closest range. It helps us suggest a plan that fits.
We read every enquiry and reply within two working days.
A typical launch

Channels ready before launch day.

For a new brand, we set up the channels, the calendar, the content workflow and the approach to community replies before launch, then hand the day-to-day running to the brand's own team, with a written playbook, once they are ready.

How a launch engagement usually runs

A group of brands

One calendar and one standard across a group.

When each brand in a group has used a different agency and a different rhythm, we bring them together under one calendar, one standard for replies and one way of measuring results, while each brand keeps its own voice.

A common consolidation project

Common questions

Which platforms do you cover?
LinkedIn, Instagram, TikTok, X, Snapchat, Threads and the regional platforms used by audiences in the Gulf and South Asia. We choose platforms based on where your audience actually spends time.
Do you run influencer programmes as part of social media?
Influencer work is a separate service, described on our influencer and partnerships page. We connect the two where it helps, and influencer fees are never bundled into the social media retainer.
How is community management staffed?
Each client has named community managers who stay with the account. They are briefed every week on your brand voice and reviewed against written response standards.
How quickly can you set up social channels for a new brand?
Usually within 3 weeks of the engagement starting. In that time we set up the channels, build the calendar, write down the approach to replies and produce and approve the first month of content.
Do you run paid social as part of this?
Yes, with the same team responsible for organic and paid. If you prefer paid social to sit within a separate performance marketing engagement, we coordinate closely and leave the spend with that team.
Who owns the social media channels?
You do, always. We work through access you grant, and ownership stays with you throughout. The playbook we hand over is the same one we work from, so your team can carry on without disruption.
Is social media worth it for a logistics company?
Usually yes, on one channel. LinkedIn is where shippers and agents check a forwarder's credibility, and a steady page with useful updates supports the rest of your logistics marketing. Most freight businesses do not need a presence on every platform.
Enquire

Tell us what you need help with.

Share a few details below and we will reply within two working days. If it is not something we can help with, we will say so and, where we can, suggest someone who can.

Or send your enquiry here

It helps us understand your business before we reply.
We use it only to reply to this enquiry, usually on WhatsApp.
We send a copy of your enquiry here, along with our reply.
This helps the right person pick up your enquiry.
Choose the closest range. It helps us suggest a plan that fits.
We read every enquiry and reply within two working days.

Kaelo Global is a Dubai company licensed in Meydan Free Zone, with over 100 clients served so far.